Average Score (322 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

322 Ratings

4.8 Average

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  • Larry M.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service was awesome as usual!!

  • Sadie E.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    They did a great job, took me in last minute, and we exceptionally courteous.

  • Robert M.12-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great Customer Service and Service Experience as usual at Valley Imports in Fargo, ND

  • John A.12-20-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Customer satisfaction

  • Robert H.12-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Joe M.12-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service

  • Mary T.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The service team is very friendly and keeps you informed the entire time they have your car.

  • Robert W.12-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Andrew T.12-17-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Consistent delays with the car being worked on, as well as zero communication about those delays. Time for the car out of service was inconsistent with what I would expect for a new vehicle warranty, nearly 2 1/2 months. The only reason I increased to three stars is the transmission was replaced correctly with an all new assembly.

  • Matthew B.12-15-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Alex and Todd are both amazing and great to work with!