Average Score (322 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

322 Ratings

4.8 Average

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  • Timothy N.01-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Appt was scheduled for 10 - work didn’t start until nearly 2 pm. Coming from 2 hrs away, this made for a long day.

  • Dave E.01-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Ken M.01-25-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Kate B.01-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Katie M.01-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Over charged for unnecessary amounts of labor that didn't fix the problem the first time.

  • Marjorie M.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Lisa T.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Steven B.01-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Robbie was super helpful in answering qurstions in person and via text. I felt fully informed with no pressure.

  • Jane A.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Daniel B.01-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024