TYPE:ServiceMODEL:PassatYEAR:2018
Very friendly and helpful staff. They kept me informed of the progress on the work being done and gave me a complimentary ride to the mall.
Average Score (340 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
Great customer service from Kerry and Valley Imports as usual! Completely satisfied with the Service experience.
TYPE:ServiceMODEL:AtlasYEAR:2021
I was able to get an appointment when I wanted. Service was done well and personnel were friendly and professional.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025
There was no pressure to buy, Brendan just wanted us to be informed and answered all questions he had. When we decided we wanted to buy, Brendan worked quickly to find the vehicle we were looking for. He was there on pickup day to give us a brief rundown of the technology and made sure we knew he'd be available for questions we had while driving it during the first few weeks.
TYPE:ServiceMODEL:TiguanYEAR:2024
I don’t know which area i go to for my car service so I ask the desk in dealer first
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2021
My vehicle needed a repair it took two weeks for my extended warranty I bought at purchase of vehicle to approve the repair. In the meantime Valley Import got the part in and then gave it to someone else. Then had to order another part. My vehicle still hasn’t been repaired and I’m still waiting
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Efficiency