Average Score (322 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

322 Ratings

4.8 Average

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  • Mercy A.03-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great service

  • Josh W.03-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jennifer G.03-07-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Aaron G.03-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Noah did a great job communicating.

  • Michele K.03-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My ACC is STILL not working properly, it kicks out for no reason several times per trip - on average of every 10-20 miles or so, and then also for no apparent reason the error/warning lights will clear and then I can use the ACC. Also, my seat motor was replaced but it does not work properly. None of the memory functions work.

  • Christina S.03-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Eli R.03-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Extremely fast, excellent service. Included a video inspection and complementary car wash. Very happy with the entire experience.

  • Richard G.03-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Smooth process

  • Beverly B.03-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Scott, service department, was very understanding of our traveling situation and assisted in anyway he could. He was very professional as well as compassionate.

  • Danila M.03-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I had a great service at Valley Imports in Fargo, ND. Jordan was our service advisor and everything went well!