Average Score (322 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

322 Ratings

4.8 Average

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  • John R.03-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • William R.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Debra L.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    146 00 for an oil change. I will not be back. Your web site says 109.00. I spoke to Noah about seeing that and I was told it was for certain vehicles. I felt like it was bait and switch. Last year it was 109.00. You lost a customer. certian vehicles.

  • James B.03-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Kristine B.03-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • David B.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Julie A.03-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Valley imports was amazing! I came over from Corbin toyota. I've leased my vehicles for years from Corbin toyota and the customer service has always been lacking. At valley imports, Tyler and Todd were amazing and the customer service was top notch! The finance lady was also awesome(I can't remember her name at the moment.) I think I've found my new leasing home at Valley Imports. They definitely made my decision easy to make the move from toyota and there was no pressure!

  • Janet M.03-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great service and the process was seamless.

  • Tami O.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ahmed N.03-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Excellent costumer service.