Average Score (322 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

322 Ratings

4.8 Average

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  • Stacey O.04-13-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Good communication and follow up!

  • Edward L.04-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    No pressure. Deal was fair and done in a timely manner, no delays or waiting.

  • Ryan G.04-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Jacob took the time for small talk about how my day was, weekend plans, and the book I was reading it made the appt feel more personal

  • Chester R.04-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Everything was done in a timely manner. They were ready for my vehicle when I arrived.

  • Cole C.04-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Brian H.04-10-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The service team is always very helpful and friendly.

  • Todd A.04-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Jacob, service consultant, was very good at explaining what was to be done on the 40K maintenance check.

  • Jeanne A.04-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Jennifer L.04-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Valley Imports in Fargo provides excellent customer service. However, I have had my vehicle in for repairs, twice. The second time they had my vehicle for 8 day and my issues are not resolved and the dealership does not have a solution to fix the vehicle. Currently, the adaptive cruise control, travel assist, and forward collision braking does not work.

  • Gretchen E.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024