Average Score (322 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

322 Ratings

4.8 Average

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  • Gary A.05-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I appreciated the updates throughout the day, but I was a little surprised it took as long as it did. Given the repairs, I suppose that's not too out of the ordinary though.

  • Melissa K.05-09-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Travis G.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Nikki O.05-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • David J.05-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The gentleman who helped us did everything right.

  • Jane B.05-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great service. Very efficient, clear communication, and friendly staff.

  • Michael R.05-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was impressed with the service, and interactions. Loved having the little video of the car and work to be done. It helped reinforce a happy purchase decision.

  • Milton A.05-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Appointment when I needed it. Pro.t service.

  • Jerry S.05-03-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Tyler B.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024