Service Staff


Click on one of the people below to find out more information.

  • John Aarfor
    Service Manager

    John was born and raised in Lidgerwood, ND and attended Dickinson State. John has over 25 years of parts and service experience in the automotive and trucking industry. He got his start in the automotive world in 1992 at Wallwork Truck Center and then most recently he worked for Bobcat in technical services. John is married to Roberta and they have three kids, Chandler, Collin and Alyssa! He likes to hunt and fish, but his passion is bow hunting. Along with that his favorite vacation spot is anywhere on a lake fishing for walleye. John also enjoys the Vikings and Twins and is one of very few people who cheer on both UND and NDSU!

  • Cory Burkhardt
    Production Manager

    Cory Burkhardt is married and has three children. Born and raised in Fargo ND. Cory has over 20 years of experience in the automotive field from parts to service.  Currently serves as a Porsche Brand Ambassador, Mercedes Benz and Mitsubishi Certified Specialist for Valley Imports the past 10 years.  In his spare time he enjoys time with his family at the lake, also enjoys hunting, fishing & camping. 

  • Michelle Alm
    Service Advisor

    Michelle started her automotive career with Valley Imports in 2007.  She is a service consultant that specializes in Audi and Volkswagen.  During her time with the dealership, she also spent 2 years in F&I learning the sales side of the business.  Her passion is service and says "she has the best customers in the world!".  Michelle enjoys spending time with her family and likes to travel every chance she gets.

  • Keith Stroh
    Service Advisor

    Keith Stroh is an automotive repair veteran having been in the business since 1980. He is Married with three grown children, two grandchildren, and a fur baby Louie the cat. He is an avid Twins and Vikings fan so there is always a game on in the Stroh household. Keith really enjoys helping people and is looking forward to getting to know Valley Imports customers.

  • Angi Bigelow
    Service Adviso

    Angi has lived in the Fargo-Moorhead community for more than 25 years including graduating from Concordia College. She has returned to Valley Imports after a 5 years hiatus.  Angi has 6 years in the service industry.  In her spare time she enjoys spending time with family, friends, her two dogs, traveling, and reading.

  • Dylan Hanson
    Service Advisor
    (701) 356-8746

    Dylan was born in Devils Lake, ND and went to school in Langdon, ND. Dylan has experience as a technician ranging from industrial equipment, heavy trucks, and cranes. Dylan lives in Fargo with his wife Rashawnda and daughter Janina. He enjoys modifying vehicles for performance, rebuilding engines, and restoring old farm equipment.

  • Chris Shields
    Service Advisor
    701 356 8693

    Chris was born in Scottsbluff, Nebraska & graduated from Grafton, ND. After military service in the United States, Air Force at Yokota Air Force Base in Tokyo, Japan, then relocated to Fargo, ND. He has been Service Advising/Consulting over the past 15 years in the Fargo area. Chris that the person that is always GO GO GO with lots of activities!! Most of his weekends will find him competing in Bass fishing tournaments around the upper Midwest region as he has done since he was 12 years old. Chris stays very active & competitive in many sports. In the summer besides fishing, he play a lot of softball & golf. During the winter months, you can usually find him most nights at the bowling alley or preparing for an upcoming bowling tournament or even on the Volleyball court!! A lot of people are a little surprised when Chris tells them "I absolutely love any type of racing, either in person or on TV, it's one of the secret hobbies I enjoy."  He loves the outdoors, hunting, fishing & all the wildlife, but he's not a big fan of winter!

  • Christina Swartout
    Service Administrator

    Christina is married to her husband Bob for 22 years.  They have two children, a daughter Breanna (24) and a son Donavon (22).  In her free time she enjoys are baking, collecting rare houseplants and making soaps.  Her favorite place to vacation is the Oregon Coast with two of  favorite spots along the coast being Depoe Bay and Seaside.

  • Heather Miller
    Service Administrator

    Born & raised in Fargo, ND Heather has been in the service industry for over 20 years, being very passionate about helping people & the community. Most recently working as a supervisor over 7 years in the HVAC & Plumbing Service Industry. Heather has been through years of schooling from Pharmacy to Radiology, graduating with a Bachelor in Business Administration. Heather enjoys spending her time with her 12 year old son, Parnell, who enjoys playing basketball & football, is a car enthusiast, loves biking, & fishing in the summer. We can be found at the lake cabin in the summer & outdoor activities all year round. I am excited to join the Valley Imports team learning a new service industry.